Terms of Service
These Terms of Service ("Terms") govern your use of Stella, the SMS-based accountability service operated by Talent Optimization Academy LLC, doing business as Winston Media ("Winston Media," "we," "us," or "our"), and the website meetstella.io. By signing up for or using Stella, you agree to these Terms.
1. Product Description
Stella is an automated SMS-based accountability tool operated by Talent Optimization Academy LLC doing business as Winston Media. Stella is not a human. Stella is not a licensed counselor, therapist, coach, medical provider, or mental health service of any kind. Nothing Stella sends constitutes professional advice of any kind.
2. Eligibility
You must be 18 years of age or older to use this service. By signing up you represent and warrant that you are at least 18 years old. Users under 18 are not permitted to use this service.
3. SMS Consent and TCPA Compliance
By providing your phone number and checking the consent box at signup you expressly consent to receive recurring automated SMS messages from Stella at the phone number you provided. Message frequency varies based on your usage. Message and data rates may apply. You may opt out at any time by replying STOP to any message. After opting out you will receive one confirmation message and no further messages will be sent. Reply HELP for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.
4. No Guarantee of Outcomes
Stella is a reminder and accountability tool. Results depend entirely on your own engagement with the service. Winston Media makes no guarantees, representations, or warranties of any kind regarding outcomes, productivity improvements, task completion rates, or any other results from using Stella. Your results will vary based on how you use the service.
5. Subscription and Billing
Stella is a subscription service billed at $19 per month. Your subscription renews automatically each billing cycle until you cancel. You may cancel at any time by emailing stella@meetstella.io. Cancellation takes effect at the end of your current billing cycle. No prorated refunds are issued for partial billing periods. In the event of a failed payment Winston Media reserves the right to suspend service after a three-day recovery period.
Refunds. No prorated refunds are issued for voluntary cancellations. Full refunds are issued within 48 hours if Stella failed to deliver the onboarding text sequence and the failure is confirmed in Twilio delivery logs. Users may request a refund by emailing stella@meetstella.io with their phone number.
6. Data Retention
Your task data and conversation history are retained for 21 days and automatically purged on a rolling basis. Upon cancellation your data remains for the remainder of your 21-day rolling window and is then permanently deleted. Winston Media does not sell, share, or transfer your personal data or phone number to any third party.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Winston Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service. Winston Media's total liability to you for any claims arising from use of the service shall not exceed the amount you paid in the three months preceding the claim.
8. Dispute Resolution and Governing Law
These terms are governed by the laws of the State of Ohio without regard to conflict of law principles. Any dispute arising from these terms or your use of the service shall be resolved exclusively in the state or federal courts located in Cuyahoga County, Ohio. You consent to personal jurisdiction in those courts. Any claim must be brought within one year of the event giving rise to the claim.
9. Changes to Terms
Winston Media reserves the right to update these terms at any time. Material changes will be communicated via SMS to your registered phone number at least seven days before taking effect. Continued use of the service after that date constitutes acceptance of the updated terms.
10. Contact
Questions about these terms or your account may be directed to stella@meetstella.io.
11. Prohibited Conduct and Termination
By using this service you agree to the following:
- You will not provide a phone number belonging to another person without their explicit written consent.
- You will not use the service for any unlawful purpose including but not limited to harassment, fraud, or any activity that violates applicable federal, state, or local law.
- You will not attempt to reverse engineer, copy, replicate, scrape, or otherwise reproduce any aspect of the service including Stella's conversation logic, system behavior, or underlying technology.
- You will not provide false information at signup including misrepresenting your age to circumvent the age requirement.
Winston Media reserves the right to terminate any account that violates these terms immediately and without notice. Terminated accounts are not eligible for a refund of any prepaid subscription fees. Termination of your account does not limit any other legal remedies available to Winston Media including the right to seek damages for violations that cause actual harm.
If you provide a phone number belonging to another person without their consent and that person suffers harm as a result of receiving unwanted messages, you agree to indemnify and hold harmless Winston Media from any claims, damages, or costs including legal fees arising from that violation.
Talent Optimization Academy LLC d/b/a Winston Media
Cuyahoga County, Ohio, United States